Proximus enabling the digital economy

Our ambition is to become a digital service provider bringing new technologies in an easy way to our customers and improving their lives and work environment. We believe it’s important to launch meaningful innovations on the market, transforming technologies like the Internet of Things (IoT), Big Data, Cloud and Security into solutions with positive impact on people and society. In addition, Proximus wants to remain at the cutting edge of technological innovation, for itself and its customers.

With our innovations we want to contribute to people and society. As one of Belgium’s largest employers and biggest investors, we play an important role in building and boosting our countries digital economy.

Stefaan De Clerck, Chairman

Investing in next-generation networks

To enable the digital economy, we are investing in the infrastructure of the future, with the accelerated roll-out of Fiber. In December 2016, we announced 'Fiber for Belgium', an investment plan of €3 billion over the next 10 years, to bring people & business at the speed of light. Proximus has decided to take the next leap in bringing the capabilities of Fiber right up to the existing customer’s home or business (brownfield) by launching a major investment plan “Fiber for Belgium” with the ambition to cover more than 85% of businesses and over 50% of households. In 2017 we started the roll out in different cities: Antwerp, Brussels, Charleroi, Ghent, Hasselt, Liège, Namur and we recently signed an agreement with the city of Roeselare to start the deployment of our Fiber network over there as well. Besides point-to-point Fiber connections, in 2017, we started offering GPON technology based on shared Fiber to our business customers to increase our reach and make Fiber more affordable. In 2017, 46 industrial zones have been totally equipped with a GPON network, allowing our customers to onboard on this network without any termination cost.

Developing innovative solutions answering societal needs

The Internet of Things (IoT) represents the next step towards the digitisation of our society and economy, whereby objects and people are interconnected through communication networks and report about their status and/or the surrounding environment. Proximus is taking the opportunity to provide objects such as buildings, machines as well as other assets with the appropriate sensors in order to connect them with each other and the Internet. By collecting valuable information about their condition and/or environment, the sensors exchange information over the IoT networks, allowing the objects to be monitored, operated and controlled remotely. Proximus plans to grow its LoRaWAN network still further and is developing partnerships with users and established IT application integrators to embed IoT in new customers’ applications. We are constantly analysing new technologies. We are testing and looking into Narrowband-IoT, in order to provide the widest range of networks and solutions that best meet the needs of our customers. Proximus continuously invests in new products which address applications in a wide variety of verticals. Key ingredients to success are always similar: customer centricity by the involvement of industry experts as of the conception phase, re-usage of our existing modular assets (platforms, sensors …) and an openness to open our assets to partners, utilizing our ecosystem (of nearly 200 partners). By the end of 2017, Proximus had rolled-out its nationwide commercial Internet of Things network (using LoRaWAN technology) in Belgium and added a geo-localization functionality.

Smart solutions combine Proximus' capabilities in IoT and Big Data to co-create with several partners’ new solutions that truly have an impact on the quality of life and help people live better and work smarter.

Cities and municipalities need ‘smart’ solutions to meet the challenges and become more sustainable, more ecological, and provide a better quality of life. There are currently countless examples of smart initiatives for the Smart Cities of tomorrow, using high-tech solutions and connectivity such as smart parking, smart waste management, e-permits and environmental monitoring. These initiatives are built on Proximus IoT network based on LoRa technology.

In March 2016 Proximus created the unique Smart Mobility company Be-Mobile, thereby integrating its Mobile-For affiliate with Be-Mobile and Flow. The new company offers solutions for mobility monitoring, dynamic traffic control, electronic toll charging, and parking services. The solutions can be valuable for road users, companies, cities, municipalities and government services. For instance, Be-Mobile, together with the Flemish government and other leading companies, has set up the Citrus project. Work is being done on, among other things, developing an app to boost traffic safety and make road haulage more sustainable.


Educating and building trust in digital

Proximus is founding partner of the Belgian Cyber Security Coalition which gathers key actors from the public, private and academic sectors to raise capability and create awareness at all levels of society and economic activity.

We also have a societal role to play, educating the public on the safe use of internet and reducing the digital divide.