The value we create for society

Customers

Creating relevant end-to-end solutions to fully harvest the potential of technology

• 1.7 Mio active users on MyProximus
• 19,000 active users on MyProximus for Enterprises
• 1.2 Mio active users on Pickx
• 18,700 registered users on Doktr

Employees

Offering a challenging and inspiring work environment with specific focus on diversity, collaboration and empowerment

• € 32.34 Mio in employee re-/up-skilling
• 41.3 training hours/employee on average
• Good work-life balance for 73% of employees

Partners

Creating new innovative business models relevant for our customers and society

• 3.3 Mio IoT connections enabling smart solutions
• 20 use cases on 5G innovation platform

Suppliers

Building sustainable relationships to improve social and environmental standards across our supply chain

• 445 suppliers, representing 41% of our external spend, were assessed by EcoVadis on their ESG-compliance: 71% received a positive scoring
• All suppliers signed our Code of Conduct

Shareholders

Committing to an attractive return and transforming into a sustainable company

• € 1,772 Mio Group underlying EBITDA
• € 376 Mio Free Cash Flow (adjusted)
• € 1.2 dividend/share
• ESG as part of Management incentive plans

Belgian society

Bringing essential connectivity while contributing to an inclusive digital society

• 813,000 homes & businesses connectable to fiber
• 5G available in 70 cities & municipalities
• 1,145 job seekers supported by our initiatives
• 55% of tested devices accessible for at least five disabilities
• Supporting Belgium during COVID-19 and floods

Planet

Becoming net zero by 2040 and truly circular by 2030

• 4.4 ktons CO2 reduction
• 89% waste recycled, reused or composted
• 80,000 old mobile phones collected
• 845,000 refurbished devices