The value we create for society

Customers

Creating relevant end-to-end solutions to fully harvest the potential of technology

• 1.6M active users on MyProximus
• 15,500 active users on MyProximus for Enterprises
• 1.1M active users on Pickx

Employees

Offering a challenging and inspiring work environment with great focus on diversity, collaboration and empowerment while promoting innovation

• € 34.45M in employee re/up-skilling
• 39.5 training hours/employee on average
• > 200 hires in domains of the future

Partners

Creating new innovative business models relevant for our customers and society

• > 2.3 million IoT connections enabling smart solutions
• 20 ongoing projects with main universities

Suppliers

Building sustainable relationships to improve social and environmental standards across our supply chain

• 400 suppliers, representing 53% of our external spend, were assessed by EcoVadis on their ESG-compliance: 56% received a positive scoring
• 21 suppliers signed the Circular Manifesto

Shareholders

Committing to an attractive return

• € 1,836 Mio Group underlying EBITDA
• € 352 Mio Free Cash Flow
• € 1.2 dividend/share

Belgian society

Bringing essential connectivity while contributing to an inclusive digital society

• 460,000 homes & businesses connected to fiber
• 5G available in 138 sites and 69 municipalities
• 1,158 job seekers supported by our initiatives
• 73% of tested devices accessible for at least 5 disabilities

Planet

Making a net positive contribution to a net zero planet and becoming a truly circular company by 2030

• Carbon neutral for own operations
• 88% waste recycled, reused or composted
• 65,000 mobile phones collected
• 428,000 refurbished modems and TV decoders