Proximus Group financial results – First quarter 2025

Proximus Group starts 2025 with solid results, driven by excellent financial performances in the Domestic market and accelerated growth for Proximus Global

  • Residential unit showing resilience in highly competitive market, keeping positive net adds in Q1'25.
  • End-March'25 Fiber footprint scaled to over 2.3 million fiber homes passed, more than 43% Coverage in the Street.
  • Q1'25 Domestic revenue +1.2%, with services revenue for Residential up by +3.1% and for Business -0.7% YoY.
  • Q1'25 Domestic EBITDA increased by +1.5% year-on-year.
  • Proximus Global EBITDA +15.3% pro-forma, driven by +5.3% Communication & Data Direct margin expansion and lower costs.
  • Proximus Group Q1'25 underlying revenue +1.5% YoY and Group EBITDA +2.8%, on a pro forma basis.
  • Q1'25 CapEx at EUR 270 million. Total FCF of EUR 81 million, including an organic FCF of EUR -36 million.
  • Reiterating full-year guidance for 2025

Highlights Q1 2025

  • Proximus’ Domestic segment ended the first quarter of 2025 with a net gain of +7,000 Mobile Postpaid cards for its Residential unit, despite a challenging market structure, and a net loss of ‑15,000 Mobile Postpaid cards in its Business unit, impacted by an exceptionally high customer churn in the ME‑segment. Proximus’ Fiber footprint reached 2,309,000 homes and businesses passed end‑March 2025, supporting a continued growth for its Domestic Internet base with +5,000 in total, including +6,000 in the Residential segment. Residential convergent offers grew by +10,000 customers to a total of 1,183,000, a +4.6% year‑on‑year increase. End‑March 2025, the number of active Residential and Business Fiber lines totaled 607,000, with +43,000 added during this past quarter. The customer base for TV and Fixed Voice sees continued erosion, down respectively by ‑16,000, and ‑41,000 subscriptions.
  • Proximus’ multi‑brand and value strategy clearly delivers, closing the first quarter of 2025 with Domestic underlying revenue up by +1.2% to EUR 1,216 million, despite a first full quarter of market structure change. The Residential unit posted a +0.5% revenue increase, including a +3.1% growth in Customer Services revenue reflecting the continued positive commercial net adds performance and the January 2025 inflation‑based price adjustment. Convergent revenue grew by +6.4%. The Business unit revenue was up by +1.5% year‑on‑year, supported by a +13.3% rise in Products revenue, whereas Business services revenue was down by ‑0.7%. The strong revenue performance on IT and Internet Services did not fully offset the lower revenue from Mobile Services and eroding legacy Voice and Data services. Proximus Wholesale unit posted revenue up by +0.9%, with the increase in Wholesale Services progressing by +16.3%, outpacing the EUR ‑5 million reduction in Interconnect revenue (no margin impact).
  • The first quarter 2025 Domestic EBITDA totaled EUR 430 million, up +1.5% to the same period in 2024, with the growth in Direct Margin more than offsetting higher OpEx. Year‑on‑year, the OpEx increased by +3.4 %, reflecting the impact of wage indexations, higher customer related opex and strategic transformation initiatives, partially offset by ongoing cost efficiencies.
  • For the first quarter 2025, on a pro‑forma basis, Proximus Global grew revenue by +2.7% (+2.4% at constant currency) to EUR 436 million and grew Direct Margin by +4.1% to a total of EUR 124 million (+3.7% constant currency). Driven by the Direct Margin growth and a ‑2.4% cost decrease, Proximus Global posted a +15.3% year‑on‑year EBITDA growth to EUR 51 million.
  • In aggregate, the Proximus Group underlying revenue totaled EUR 1,636 million for the first quarter of 2025, up +1.5% on a pro‑forma basis (+8.8% reported), driven by an increase both in Domestic and Proximus Global revenue. The Underlying Group EBITDA totaled EUR 481 million, a year‑on‑year increase of +2.8% on a pro‑forma basis (+6.0% reported).
  • The Proximus Group booked CapEx for first quarter 2025 totaled EUR 270 million, year‑on‑year lower by EUR 24 million mainly due to cyclicity of TV content contract renewals and the decline in 5G spending post‑peak. Fiber‑related expenditures rose, driven by the consolidation of Fiberklaar, now accounting for 30% of total CapEx. By end‑March 2025, fiber deployment covered 2,309,000 premises, representing over 38% Fiber‑to‑the‑Home population coverage and 43% including "fiber in the street."
  • For the first quarter of 2025, Proximus Group reported a Free Cash Flow of EUR 81 million, including M&A transaction costs and proceeds from the sale of its data center business. Adjusted for these elements, Organic Free Cash Flow amounted to EUR ‑36 million, a significant improvement compared to EUR ‑112 million in the first quarter of 2024. This positive trend was driven by higher underlying Group EBITDA (EUR +27 million), a lower change in working capital (EUR +78 million), and reduced cash CapEx (EUR +32 million) over the quarter.

I am very pleased to present the company’s first quarter results of 2025, which continue to reflect the strong execution of our Domestic strategy and the remarkable work of our teams in sustaining our commercial progress, exhibiting resilience and agility in times of market structure change.

Thanks to our continued product superiority across our fixed and mobile offers, and our multi‑brand strategy which allows us to effectively manage customer value propositions, we effectively mitigated the initial impact of the new market entrant and continued to grow our customer base for Residential Mobile postpaid and Internet services.

Proximus continues to benefit from its top‑quality networks, crucial drivers of our commercial success. Our nationwide Fiber roll‑out further continues to scale up, now reaching over 2.3 million homes and businesses, and providing 43% of ‘Fiber in the Street’ coverage.

We are engaged in ongoing discussions with the BIPT, BCA, Telenet, and Wyre regarding future collaboration on gigabit network projects. We currently expect to provide further updates by the end of the second quarter. In addition, discussions with Orange in the South of the country are progressing well.

For Proximus Global, we successfully navigated the first quarter, delivering substantial growth despite recent macro‑economic challenges, which we closely monitor. With our global organization now in place, we are ready to progress in effectively leveraging synergies.

Overall, the Proximus Group remains in great shape to achieve the ambitions set for the year.

In our Domestic market, the robust commercial performance driven by effective value management across our various brands resulted in strong financial outcomes for the first quarter, growing revenue by 1.2% and ebitda by 1.5%. Following this strong start, we are very confident to deliver our Domestic full‑year outlook. Our Global business closed the first quarter with solid growth, on pro forma basis increasing its revenue by 2.7% and its EBITDA by 15.3%, resulting from higher direct margin combined with strong cost control and synergy realization.

Our CapEx is trending lower compared to last year, as anticipated, and we remain on track to meet our year‑end projections.

Our strategy to divest selected non‑core assets in order to support our free cash flow (FCF) during the period of substantial Fiber investments is progressing successfully. To date, we have finalized agreements that will yield cash proceeds amounting to approximately EUR 330 million by the end of this year, including EUR 130 million received in the first quarter from the sale of the Data Center business. The sale of the Luxemburg towers has received regulatory clearance and will close in the next few months.

Given the solid first quarter performance, we reiterate our full‑year guidance on all metrics.

Key Figures

Operationals, in thousands

  Net adds in the quarter Park at end of quarter
    2024 2025 2024 2025 % Change
Fiber Homes Passed 92 85 1,840 2,309 25.5%
Activated retail lines 44 43 441 607 37.7%
Residential customers Convergent 22 10 1,132 1,183 4.6%
Group (subscriptions/SIM cards) Internet 12 5 2,279 2,318 1.7%
TV -15 -16 1,659 1,614 -2.7%
Fixed Voice -43 -41 1,608 1,456 -9.4%
Mobile Postpaid
(excl. M2M)
21 -7 4,994 5,088 1.9%
M2M 26 -23 4,273 4,341 1.6%
Prepaid -28 -21 520 452 -13.0%

Financials (EUR million)

  1st Quarter
    2024 2025 % Change
Revenue
(underlying)
Group 1,504 1,636 8.8%
Domestic 1,201 1,216 1.2%
Global 316 436 37.7%
Direct Margin
(underlying)
Group 994 1,046 5.2%
Domestic 903 926 2.5%
Global 94 124 31.3%
Expenses
(underlying)
Group -541 -565 4.5%
Domestic -479 -495 3.4%
Global -64 -73 13.8%
Ebitda
(underlying)
Group 454 481 6.0%
as % of revenue 30.2% 29.4% -0.8 p.p.
Domestic 424 430 1.5%
Global 30 51 68.9%
Group Ebitda
(reported)
  465 565 21.5%
Net income   101 140 39.4%
Capex
(excl. spectrum
& football rights)
  294 270 -8.3%
Free Cash Flow
(adjusted)
  -112 -36 68.2%
Adjusted Net Debt
(excl. lease liabilities)
  -3,263 -3,816 -16.9%

Notes

  • Group revenue, direct margin, Operating Expenses and EBITDA include intersegment eliminations.
  • Adjusted FCF excludes M&A impacts but includes Fiber equity injections.

Key financials on pro forma basis (EUR million)

  1st Quarter Pro forma1
    2024 2025 % Change
Revenue
(underlying)
Group2 1,611 1,636 1.5%
of which domestic 1,201 1,216 1.2%
of which Global 424 436 2.7%
Direct Margin
(underlying)
Group 1,019 1,046 2.7%
of which domestic 903 926 2.5%
of which Global 119 124 4.1%
Expenses
(underlying)
Group -551 -565 2.5%
of which domestic -479 -495 3.4%
of which Global -75 -73 -2.4%
Ebitda
(underlying)
Group 468 481 2.8%
as % of revenue 29.0% 29.4% 0.4 p.p.
of which domestic 424 430 1.5%
of which Global 44 51 15.3%
Group Ebitda
(reported)
  479 565 17.9%
Net income   114 140 22.5%
Accrued capex
(excl. spectrum
& football rights)
  294 270 -8.5%

Notes

  1. As of January 2024, figures include the Route Mobile consolidation impact.
  2. Group revenue, Direct margin, Operating Expenses and EBITDA include intersegment eliminations.

Guidance 2025

Proximus Group reiterates its full-year 2025 guidance across all metrics.

Following a strong start to the year, Proximus confidently reaffirms its Domestic guidance for the full year 2025, anticipating broadly stable revenue and EBITDA despite the change in market structure and resulting increase in competition.

Proximus Global closed a solid first quarter 2025. Recent macro-economic developments, including currency fluctuations, which may pose headwinds for the remainder of the year, are being closely monitored.

Guidance metric FY 2024
Actuals
YTD 2025
Achieved
FY 2025
Outlook
Underlying Domestic revenue EUR 4,826 million +1.2% Broadly stable
Domestic underlying EBITDA  EUR 1,682 million +1.5% Broadly stable
Underlying Global EBITDA1 EUR 188 million +15.3% Around +20%
Underlying Group EBITDA1 EUR 1,869 million +2.8% Around +2%
Capex (excluding Spectrum & football rights)  EUR 1,355 million EUR 270 million Around EUR 1.3 billion
Organic adj. FCF (excl. asset sales) EUR 58 million EUR -36 million Stable
Net debt / EBITDA
(as per S&P definition)
2.9x n.r. Around 3.0x

Note

  1. On pro forma 2024: includes the actual results of Route Mobile over the period Jan-Apr 2024, to allow for a comparable base.

Shareholder remuneration

In line with the Capital Markets Day announcement in January 2023, Proximus rebased its dividend level to EUR 0.60 per share for the year 2025. The rebased dividend level incorporates all known macro and inflationary headwinds, closed M&A transactions (Route Mobile and Fiberklaar), as well as expected changes in market structure. The proposed dividend is reviewed and submitted to the Board of Directors on an annual basis, in order to keep strategic financial flexibility for future growth, organically or via selective M&A, with a clear focus on value creation. This also includes confirming appropriate levels of distributable reserves.

Proximus will return the expected dividend of EUR 0.60 per share over the result of 2025 in 2 tranches: a gross interim dividend of EUR 0.30 per share payable in December 2025 and the remaining normal gross dividend of EUR 0.30 gross per share payable in April 2026, pending approval by the 2026 Annual General Meeting.

Quarterly report financial files