Important Update: Effective from June 1st, 2025, Proximus will transition to using the Cevinio platform for invoice processing, replacing the current method via Ariba. The portal information has been updated for this change. Invoices sent before June 1st remain unaffected by this modification and should be sent following the current invoicing process.
Our platforms
SAP Ariba
SAP Ariba is the procurement system that Proximus uses to manage sourcing, contracting, and ordering. SAP Ariba makes the collaboration between Proximus and you, its supplier, by far more efficient.
Cevinio
We have selected Cevinio as our platform for invoice processing, enhancing operational efficiency through a fully digital and paperless invoicing process.
FLECS - flexible Collaborative Sourcing
We have appointed Randstad Sourceright (RSR) as the Managed Service Provider (MSP) to manage the full end-to-end process for sourcing all contractors. As part of this solution.
Supplier Support Portal
Any issues with unpaid invoices or purchase orders (PO), Create your ticket in Service NOW: all further correspondance will happen through this tool and you will be informed of any evolution at all times.
How to deliver
Our guidelines, called delivery requirements, set out the practical delivery procedure, the formal specifications for the delivery documents and the manner in which the goods should be conditioned and identified.
To ensure that the delivery process runs smoothly, flawlessly and safely, these delivery requirements must be strictly complied with. Goods delivered in the correct way will enable you to invoice and can be paid on time. Your deliveries will be check upon arrival, to see if they meet our delivery requirements.
In case of a non-compliance, the processing of the goods will be slowed down. Incorrect deliveries may be refused. Any material must be delivered packaged in accordance with the applicable regulations.
At Proximus, Supplier Relationship Management (SRM) is essential for building strong partnerships with suppliers. SRM covers four key areas:
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Contract, Compliance & Risk Management: Assessing contractual compliance, financial risks, and business continuity.
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Operational Performance: Managing issues, delivery flexibility, and invoice accuracy.
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Value Creation & Innovation: Evaluating product/service quality, strategic support, and cost management.
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Sustainability & Circularity: Promoting sustainable procurement and supplier engagement in sustainability programs.
Suppliers are evaluated in clusters for relevant comparisons, and a centralized dashboard consolidates data to assess performance and identify improvement areas. Proximus aims for sustainable relationships through regular monitoring and supplier involvement in sustainability initiatives.
Sustainability
Procurement is at the start of all purchases, so we created Circular Sourcing to make the whole supply chain become circular and CO² neutral. Proximus has committed to reach net-zero greenhouse gas (GHG) emissions across our entire value chain by 2040 and to become truly circular by 2030.
On this journey we partner up with our suppliers to enable our sustainable sourcing strategy and we integrate circular economy criteria in all our business decisions.
