BICS is responsible for international carrier activities on the international communications market.
Communications platform
BICS’s strategy revolves around re-positioning the company as a communications platform at the center of the digital communication market. By leveraging its leadership position within the traditional telecoms market, BICS is providing communication solutions to the enterprise market.
BICS has strengthened its leadership position through strategic partnerships across both the telecom and enterprise markets.
Partnerships
BICS partners with leading global players. For instance, it renewed its MTN GlobalConnect partnership, a pan-African digital wholesale and infrastructure services company, through which it collaborates on international mobility and connectivity for Africa. BICS also partnered with the network software provider Mavenir to launch a new Voice Over LTE (4G) solution that helps operators prepare for the phase-out of 2G and 3G services around the world. Another strategic partner is Microsoft: together they help enterprises avoid network ‘lock-ins’ and enable devices to roam through private and public mobile networks around the world without the need for complex operator agreements.
Furthermore, BICS has strengthened its network with a new SDN (software-defined networking) controller developed by Nokia. The new intelligence module automates optimal traffic routing on the network, improving overall performance for consumers while laying the groundwork for use cases such as 5G network slicing and bandwidth calendaring.
A range of innovations are being developed at BICS, including its 5G Standalone Roaming Hub, which announced its first full-service 5G Standalone connection in October 2023. BICS’s hub makes it easy for operators to allow data, texts and calls to be carried across a 5G mobile network. Moreover, they benefit from additional fraud and intelligence security, on top of the Secure Edge Protection Proxy (SEPP) standard requirements for 5G Standalone. Established on BICS’s next generation data roaming network (IPX), the hub opens the door for operators to easily access the business opportunities and innovation offered by 5G Standalone.
BICS actively participates in international industry bodies focused on fraud prevention, such as the i3Forum, GSMA, BEREC, MEF, etc., promoting pan-industry collaboration in the fight against fraud. In 2023, based on its expertise in telecoms fraud awareness and protection, BICS was elected as a board member of the i3Forum, an organization driving global collaboration and innovation between international service providers, voice carriers and technology partners.
More info: www.bics.com
Telesign provides digital identity services, international delivery authentication, and programmable communications for the world’s largest internet brands, digital champions, and cloudnative businesses.
Building trust in the digital experience
The prevalence and growth of communication fraud (including IRSF), account takeover fraud, and charge-back fraud have risen to alarming levels. They are costing companies billions of euros each year. With over 2,200 behavioral variables, phone number intelligence, traffic pattern analysis, and an extensive global fraud database, Telesign assesses the risk of bad actors and pre-empts fraudulent activities.
From onboarding and engagement to account integrity and fraud protection, Telesign builds trust across the full journey of digital experience for companies and their consumers. By signing new users globally with safe, simple, and secure approaches to onboarding, Telesign has helped reduce the presence of fake and unreliable users.
Telesign’s growth strategy is built on four pillars
Use-case and value-chain expansion; new customer segments; geographic expansion; and continued market growth.
- Use-case and value-chain expansion – Telesign evaluates whether new use cases would benefit from its digital identity and programmable communication capabilities. Its current focus is on transaction-fraud management and risk-based authentication, while also seeing opportunities in areas such as single sign-on, document verification, and digital-channel measurement services. Additionally, there are substantial product-cross-selling opportunities across Telesign’s customer base.
- New customer segments – Telesign also sees profitable growth emanating from new customer segments. Today, its customers are mostly larger organizations with higher levels of sophistication. But a tremendous, margin-accretive opportunity is opening up in extending Telesign’s customer focus to mid-market companies and SMEs. Telesign is increasing digital marketing and internal sales resources to focus on these segments and integrating low-code/no-code graphical design tools popular with SMEs.
- Geographic expansion – Telesign has opportunities t to significantly add to its growth by expanding geographically. In 2021, only 27% of its revenue came from customers based outside the US. Telesign can grow international revenue with its existing large-cap customer base, while also adding new non-U.S. customers. To accomplish this, Telesign is onboarding additional sales and marketing resources outside North America, including demand generation, account and customer success managers, and account-based marketing. M&A will also be considered to establish Telesign’s presence in regions of strategic interest.
- Market growth – As the world continues to transform offline consumer activities into digital experiences, as mobile becomes the primary source of identity, and as machine learning and analytics become critical in addressing fraud, Telesign’s global addressable market is also growing rapidly. Telesign is well positioned to take advantage of this growing market.
In 2023, Telesign has developed numerous product innovations:
- The “self-service” feature allows businesses of any size to connect, protect, and defend their customer relationships using the same services that Telesign already provides to the biggest, most sophisticated companies in the world.
- The launch of Breached Data enables businesses to determine at critical moments if and when a phone number and any associated data attributes have been subject to a data breach. The Telesign solution helps to detect vulnerabilities in account password resets, unauthorized purchases, account takeover attacks, and synthetic identity creation.
- The introduction of email into the Messaging API: The channel expansion supports programmatic email delivery and offers businesses the flexibility to seamlessly communicate across six channels – SMS, MMS, RCS, WhatsApp, Viber & email – using a single API.
- The incorporation of Automatic Speech Recognition (ASR) into the Voice API: With ASR, businesses users can deploy interactive voice response systems to enhance customer convenience, accessibility and operations.
More info: www.telesign.com
Before joining Telesign, in september 2023, he held senior leadership positions at the Proximus Group, serving as Managing Director of its ICT Subsidiaries across Belgium, Luxembourg, and The Netherlands, as well as Chief Operating Officer of Proximus Enterprise Business Unit. He also led numerous strategic projects at the Proximus Group level, including sovereign cloud strategy and roadmap, and strategic partnerships with hyperscalers.
Prior to Proximus, Christophe Van de Weyer spent almost 20 years at the global management consulting firm Bain & Company. During his tenure, he served as a partner for nine years and held various leadership roles within Bain’s Telecom and Tech practice.
Christophe Van de Weyer possesses a results-oriented, positive mindset, with a strong ability to get things done. He excels at articulating a clear strategy and vision, aligning stakeholders, and delivering results through effective leadership. He completed the Stanford Executive Program at Stanford Graduate School of Business and holds a master’s degree in commercial engineering from Katholieke Universiteit Leuven.
