Our history

Proximus boasts an impressive history of achievements which has shaped us into the leading digital telecommunication company in Belgium:


  1. Excellent commercial performance:
    • + 156,000 mobile postpaid net adds
    • + 51,000 Internet customers
    • + 65,000 convergent customers
    • + 145,000 fiber customers
  2. 29% homes and businesses in Belgium connectable to fiber* (* Overall, also including the full contribution of our joint ventures, 34% of homes and businesses are covered with “Fiber in the street“ (end 12/2023)
  3. Fiber Multigig technology deployed throughout Belgium
  4. 5G coverage reached 40%
  5. Proximus NXT, Proximus’ new ICT umbrella brand for the Benelux region
  6. New joint venture Clarence offers Europe’s first disconnected sovereign cloud solution
  7. Wholesale agreement signed with Digi Communications Belgium
  8. Adoption of Generative AI into our operations
  9. 128,002 mobile phones collected for recycling
  10. 799,432 fixed devices refurbished
  11. A-listing award CDP for climate change and supplier engagement
  12. 6,000 employees relocated to new buildings in Brussels (Campus project).
  13. 77% employee engagement
  14. BICS launches its 5G Standalone Roaming Hub
  15. Telesign launches its Continuous Trust Authority-initiative
  16. Definitive agreement to acquire a majority stake in Route Mobile. (The agreement remains conditional upon fulfilling the stipulated conditions, including obtaining regulatory and anti-trust approvals and completing the MTO (mandatory takeover offer)).


  1. +1.28 million homes and businesses connected to fiber
  2. Acquisition of the largest spectrum share for the next 20 years
  3. New healthcare actors joining the local ecosystem Doktr
  4. Partnership with Odoo to help SMEs in their digitalization
  5. Launch of 10 Gbps fiber technology
  6. Mobile Vikings launched its "internet at home” offer
  7. 73% employee engagement
  8. Solidarity for Ukraine through various initiatives
  9. Partnership with Microsoft to develop sovereign cloud solutions
  10. Set-up of three 5G labs to co-create 5G use cases for enterprises
  11. Full rollout of our agile operating model
  12. First large Belgian company and third telco worldwide to acquire the SBTi validation for its greenhouse gas emissions net-zero targets
  13. Launch of Proximus Ada center of excellence for artificial intelligence and cybersecurity
  14. 121,042 mobile phones collected for recycling
  15. Strategic partnership between BICS and Qatari telecom company Ooredoo Group
  16. Telesign opens a new data center in Brussels, offering European customers the option to keep their data within the European Economic Area
  17. Proximus continues to take the lead in DigitAll, the Belgian ecosystem for digital inclusion



  1. We provided COVID vaccination centers with connectivity, IT support, as well as advanced IoT solutions to monitor the temperature of the vaccines.
  2. After the devasting floods in Wallonia we restored our network infrastructure as rapidly as possible.
  3. The Digital Inclusion Charter was signed by the members of DigitAll, the Belgian ecosystem for digital inclusion.
  4. Two joint ventures were launched to accelerate our fiber roll-out.
  5. Launch of the 5G innovation platform for businesses to test their 5G solutions.
  6. With more than 3 million connected objects in our network we strengthened our position as market leader in Internet of Things
  7. Acquisition of Mobile Vikings, reinforcing Proximus’ multi-brand strategy in the residential market.
  8. Banx, the digital app for sustainable banking, entered the Belgian market.
  9. Innovation in the field of eHealth with the teleconsultation app Doktr.
  10. Launch of the platform aug•e offering solutions in the field of smart buildings with partners BESIX  and i.Leco.
  11. Successful issuing of first € 750 million Green Bond.
  12. Acquisition of full ownership of BICS, securing the flexibility to execute the development and growth path of BICS and Telesign.
  13. Progressing towards an agile operating model and embracing the hybrid way of working.
  14. New members of the Executive Committee: Antonietta Mastroianni, Chief Digital & IT Officer and Mark Reid, Chief Financial Officer.
  15. The exhibition "Art with a View: 25 years Proximus Art Collection".


  1. Secured partnerships with key digital players such as Microsoft Azure and Google Cloud, adding to those already in place with Amazon Web Services and other Tier 1 digital disruptors in the APAC region.
  2. Launch of voice APIs, an important step in the provision of communications as service, enabling enterprises with secure and flexible software-based communications.
  3. World’s 1st 5G Standalone roaming trial with Proximus successfully concluded, showing roaming interoperability between different 5G providers. 
  4. Recognized in the Gartner Magic Quadrant for Managed IoT Connectivity Services Worldwide.
  5. Investments in 5G and private mobile network connectivity enablement through its SIM for Things solution allowing companies to easily deploy and manage connected applications for IoT transformation.


  1. Telesign announced its intent to go public at an Enterprise Value of $1.3 Billion via a business combination with North Atlantic Acquisition Corporation.
  2. Launch of Messaging API which allows for multiple messaging channels to be consumed by our customers with only one API integration.
  3. WhatsApp for Business and Viber messaging support added to Messaging API.
  4. Launch of an updated anti-fraud model of the Score product increasing accuracy of flagging fraud while reducing false positives.
  5. New executive leadership team and experienced regional leads in EMEA and APAC to fuel future growth and geo expansion.