Breadcrumb

Ensuring a secure network and service continuity for our customers is a priority for Proximus.

Therefore, in compliance with our terms and conditions, we may block IP addresses of customers who send unsolicited commercial or informative communications (spam messages) or exceed the restrictions of our residential e-mail platform.

This way, we avoid the disruption of our e-mail service following an international blacklisting, and ensure the continuity of our e-mail services.

Furthermore, we want to protect customers who unconsciously send spam and might not be aware that a misconfiguration, virus or malicious script is using their computer to send these unsolicited messages.

Proximus will treat all valid submissions in accordance with the law and our privacy and security policies.