What is 5G?

At Proximus, our priority is to offer our customers the experience and the services they expect from us. Therefore, we must anticipate their expectations to stay ahead. In the future, we will all use more and more mobile data, through more intensive use of services such as high definition video streaming, innovative industry solutions and remote working.

Moreover, new applications, each one more exciting than the last, will draw on the capacity of the networks. Our existing 4G, 4G+, and 4.5G networks provide among the best quality available in the world today (Top 5 in the world in overall Video Experience according to OpenSignal), but 5G opens up new possibilities and new services that we can’t predict today.

its name implies, 5G is the 5th generation of mobile network technology. 5G opens new perspectives and makes the impossible possible by being faster, more reliable, and less energy consuming.

Imagine this … You get ready for work.
You handle your e-mails on your way to the train station.
No need to worry about traffic or red traffic lights!
Your car automatically parks in the nearest free spot at the train station. Very efficient!
During your train ride you get swept away in your Star Wars game with virtual friends.
On your way to the office, you follow an online conference.
And after a long day's work you get a message from your doctor. Time to go to the gym!
Before heading home, you work-out at the gym where you watch the latest James Bond movie in real-time.
Isn't this marvellous?
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Science fiction? This future is closer than you think. We consume more and more data every day: for video, music, gaming … and so much more. Plus we use more and more devices at the same time: TV, smartphone, laptop. So we need to invest in an infrastructure that can cope with the exponential growth of data consumption AND can support a multitude of devices to operate at the same time. With a high level of quality, of course.

5G is the answer for that hyper-connected future. It stands for a real revolution that will change our lives, our work, our society. Thanks to its ultra-high speed, its potential to simultaneously connect a high variety of devices and its response time without delay, 5G will open up a world of endless possibilities, in the near and further away future.

You will gain time thanks to instant download experience and super-fast surfing. You will enjoy watching ultra-high definition videos or playing real-time games, when you're out and about. And you can even relax in your collision-free self driving car, because data is transmitted without delays.

Are you ready to be part of our 5G revolution? Almost! 

Compare it to revolutions like the invention of electricity, cars or computers: it takes time and effort before it is widely spread. First of all, you will need a 5G network. Proximus has always been the frontrunner in offering the best quality mobile networks. That's why, today, we are significantly investing in the deployment of your 5G network of the future. In the coming years, we will gradually improve its coverage in Belgium. 

As soon as 5G is up and running in your region, all you need is a 5G enabled device and a specific 5G mobile plan.

The future starts now! 

Roll-out progress

At the end of 2020, 5G was available at 138 sites in 69 cities and municipalities, mainly in Flanders. The Government of Wallonia has appointed a group of experts to evaluate the deployment of 5G. This follows a request by a majority of municipalities in Wallonia for us to delay the roll-out, which we did. We have used this opportunity to listen to the worries of all municipalities, to answer all questions and to address any concerns. Unfortunately, as we didn’t receive the administrative authorization by the local authorities, it was not possible to launch 5G in Brussels. We are still discussing with both authorities to find a solution to enable 5G rollout in the Wallonian and Brussels region.

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5G spectrum auction

Proximus uses existing radio frequencies in the 2.1 GHz band and has a temporary licence to use radio frequencies in the 3.6-3.8 GHz band. We are looking forward to the definitive spectrum auction, which will release new bandwidth and speed. The auction will probably not take place before the end of 2021.

The benefits of 5G

Internet surfing speed

5G will progressively offer ever increasing mobile internet speeds: starting from up to 30% faster than 4.5G and going to several gigabits per second in the future.

Reduced reaction time

Today’s latency, or reaction time, is 25 to 35 milliseconds, depending on the location and conditions. 5G allows us to significantly reduce latency – to just a few milliseconds – greatly improving the user experience. Such very low latency will be required to enable new applications, such as industrial processes, or hyper realistic images of virtual reality with an attenuation of dizziness and nausea.

Energy efficiency

5G improves the efficiency of transmitting mobile data: less energy is required for the same amount of data and 5G networks use little power when traffic is low, further reducing the power consumption of the antennas. This is essential to cope with every-increasing mobile usage. Plus, we use green energy to power our network.

Capacity

With 5G we can substantially further increase the network capacity on the existing sites, allowing more devices to interconnect and transmit data simultaneously. Everything can be connected: smartphones and tablets, of course, but also objects, cars (autonomous or not), virtual reality headsets, all applications related to smart homes, etc.

Stability

5G makes it possible to further increase reliability and availability when needed for specific services or applications. This increased reliability allows the development of a whole set of mobile critical applications in the fields of industry, mobility, heath, etc.

Network slicing

5G will allow the network to be broken down into ‘slices’ and assigned to specific applications such as emergency services during an event.

5G for your business

5G opens a world of new opportunities for businesses. Faster speeds will enable new applications and ways of working, such as decentralised clouds and Internet of Things (IoT). Very low latency will allow hyper-realistic rendering in virtual reality images with an attenuation of dizziness and nausea.

Proximus recently launched a 5G innovation platform that enables businesses to explore the opportunities of 5G for their specific applications. This dedicated co-creation environment can be used to test and validate 5G use cases before they go live.

Discover 5G for your business

5G for your life

With its high speeds and low latency, 5G will improve the user experience from its launch. However, it will also grow into something bigger: connected cars, robots and smart homes that perform household tasks on their own, augmented reality entertainment, universities, and schools connected to each other and to the world, real-time diagnosis and remote medical operations, and so much more.

Discover how 5G will improve your life

How 5G makes a difference

Discover how 5G is making a difference in the lives of our customers.

We are Hooyberghs, a class-8 contractor with head office in Arendonk.

We have an annual turnover of 130 million euros.

We have projects in care homes,hospitals, residential areas,and we employ about 150 people.

We work with Mr. Watts and Proximus to investigate the possibilities to bring our BIM models to the building sites as quickly and correctly as possible.

BIM models are virtual models that we set-up  in a digital environment during the preparatory phase to ensure information is delivered correctly to the building site.

For Hooyberghs, we are developing an application that projects 3-D models of the building site onto the real situation, so you can view them through smart glasses,with various pieces of information
that are linked to it.

These models are usually very large and contain a huge amount of information.

We cannot render them on the HoloLens itself, so we use a powerful server in the cloud and stream the rendered result in real time to the HoloLens.

Currently that can be done with a 4G or a Wi-Fi connection, but we do encounter limitations.

With augmented reality and mixed reality on smartglasses, everything must be done in real time.

We must be able to receive and render information in real time.

With 4G, that can be a challenge.

We are very enthusiastic about 5G.

We look forward to the low latency and high bandwidth that 5G will bring us, because it is very suitable for this type of applications.

In the future, we see our project managers and site managers

walking around the building site with a HoloLens to digitally perform measurements and quality checks.

It is useful for other sectors as well.

For example, imagine cars or verandas that you want to visualise against your house.

Virtual fashion shows to showcase new clothes.

If you can render this in such a hyper realistic manner

with that same combination of technologies, it can definitely have an added value for those companies.

Proximus is very interesting for us, as an infrastructure partner as well as a business development partner.

Together, we can build solutions that we wouldn't otherwise be able to build.

On a technological level, and by combining our expertise as a start-up and as a large enterprise to work together on innovative applications.

That is very powerful.

Increased efficiency in construction

The construction company B&R Bouwgroep-Hooyberghs has been using Proximus’ 5G innovation platform to create 3D visualizations of building projects, including room layouts, floor plans, 3D models, and digital twins. This allows B&R Bouwgroep-Hooyberghs to experience the building designs at scale and in context, as well as providing them with a wealth of information that empowers informed decision making during construction.

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Improved travel and smarter cities

With 5G, you can connect a large number of people, vehicles, drones, cameras, control rooms, and signage completely wirelessly. Thanks to a much higher broadband connectivity and network capacity, you can get real-time information and images anywhere, anytime, without any delay. This allows city officials to correctly assess crisis and other situations, communicate 100% safely and reliability, and always intervene appropriately.

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Can you benefit from 5G in your area?

The 5G network will also be rolled out gradually. To find out if 5G is available in your area, consult our interactive map.

Check coverage of the 5G mobile data

The facts of 5G

5G & health

Proximus is well aware of the concerns and challenges concerning 5G, radiation, and health. We commit to providing clear and useful information on these issues, as well as taking the necessary precautionary measures.

5G and our health?

5G & privacy

5G does not present any particular risk in terms of data retention and privacy. We have put in place strict measures to ensure full compliance with all relevant privacy and data protection legislation, including the General Data Protection Regulation (GDPR), and we communicate transparently with our customers about the use of their data.

5G FAQ

Want to know more about 5G? We have collected together our answers to the most frequently asked questions.

Your questions answered

5G ready

Faster speeds, lower latency, a better experience. Are your devices ready for 5G?

Discover our 5G devices

Position and info on 5G by the government

over5G.be is an initiative of the Federal Government, the Flemish, Walloon and Brussels governments, the FPS Public Health and the BIPT, with the cooperation of Sciensano

over5G.be