Contact the Abuse Team or delist your IP address
Blacklisted IP
Proximus prioritizes network security and service continuity for our customers.
To prevent disruptions, we may block IP addresses that send unsolicited messages (spam) or exceed the limits of our residential email platform, in line with our terms and conditions. This helps avoid international blacklisting and ensures email service stability.
We also protect customers who may unknowingly send spam due to misconfigured systems, viruses, or malicious scripts.
Customers with blocked IP addresses can contact us via the "Delisting of IP address" links below for further assistance.
Proximus will process all valid requests according to legal requirements and our privacy and security policies.
Contact the Proximus Abuse team
Customers can contact the Proximus Abuse team via the links below for any issues related to internet abuse involving Proximus, such as unlawful use of copyrighted content, spam, phishing, hacking, illegal content, etc.
Proximus will handle all valid reports in compliance with legal requirements and our privacy and security policies.
Abuse or suspicious activity reporting:
-
Malicious content
Malware detected on Proximus-hosted servers. -
Suspicious activity
Hack attempts, port scans, or network scans. -
Service abuse
Issues like spam, phishing, smishing, or whaling. -
Copyright infringement or illegal content
Unauthorized use of copyrighted or illegal content via Proximus services.