Enabling the transition to a greener society

Helping customers reduce their emissions

As a telco and ICT provider, Proximus is uniquely placed to enable its customers and society at large to reduce their greenhouse gas emissions.

Digital4Climate, the first Belgian study to provide scientific figures on the potential of digital technology to reduce our country's CO2 emissions, demonstrates that by 2030, the positive impact of digital technology on the climate will be five times greater than its total footprint.

For consumers looking to make a responsible and sustainable choice when buying a new mobile phone, Proximus introduced the Eco Rating label in April 2022. This label, created by a consortium of telecom operators, is already used by 31 participating suppliers in 35 countries. It provides a clear environmental score for mobile phones.

Together with its business customers and partners, Proximus develops smart digital solutions that optimize the use of resources and reduce CO2 emissions, such as monitoring of energy consumption, device leasing solutions, online collaboration and conferencing solutions.

Proximus' solutions enabled its business customers to reduce their CO2 footprint by 769 kilotons.


Even if Proximus’ effect on biodiversity is not very material due to the nature of our activities, we are committed to taking action to better preserve biodiversity. In collaboration with our consulting partner Beeodiversity, we have defined the key factors influencing biodiversity, along with their dependencies and impacts. In our direct operations, these factors include the location of sites in or near sensitive areas, network activities and material requirements.

However, our upstream supply chain clearly has the biggest impact with regards to our sector due to raw material extraction and carbon emissions. So including biodiversity in our Supplier Code of Conduct, engaging with our suppliers to reduce their carbon emissions, acting on the circular economy and the modernization of our network will therefore reduce the impact of our activities.

Launched initiatives


The platform created with BESIX and i.LECO for smart building solutions.

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My footprint

Available in the MyProximus app to give customers an idea of their own CO₂ emissions

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The digital app for sustainable banking

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